The platform
Everything the queue touches, in one place.
CareQ runs across the whole outpatient journey — from the moment someone walks in to the moment they leave the pharmacy. Each piece works on its own; together they make the floor legible.
A ticket that knows where it is
Every patient gets a number and a link. The link shows their position, the ticket now being served, and what happens next. It updates itself — nothing to refresh, nothing to install.
- Position and estimate on any phone browser
- Works over SMS for patients without a smartphone
- Re-entry keeps the same ticket across departments
- Missed calls move a patient back, not out
Connects to
- SMS gateway
- WhatsApp Business
- Display screens
- Appointment booking
- Lab information systems
- Pharmacy queue
- Single sign-on
THE NEXT STEP IN PATIENT FLOW
Make patient flow easier to manage.
From the first check-in to the final step, CareQ gives your team the visibility and control to keep every patient moving.